A FEW THINGS YOU SHOULD KNOW
BEFORE PLACING YOUR ORDER:
Contrastmagazine.com uses a Paypal shopping cart system to minimize the risk of credit card fraud. Our company never obtains your credit card information, instead Paypal handles the secure transaction as they have been doing for millions of satified customers. You do not need a Paypal account to make a purchase. Simply click on the add to cart button. Then either log in to your Paypal account or click on the link next to the question “Dont have a Paypal account?” and fill out your information.
Orders take approximately 5 BUSINESS DAYS TO PROCESS before shipping.
CHANGES + ADDITIONS TO YOUR ORDER
We cannot guarantee that we will be able to make any changes, additions or cancellations on an order after it is placed. However, if an order has not been sent to the shipping department a change may be possible. Please contact firstname.lastname@example.org with any inquiries.
SHIPPING FOR DOMESTIC ORDERS
All orders will be shipped via USPS Priorty Mail. Each order is securely packed to insure safe delivery to you.
Please contact email@example.com with any inquiries about shipping.
ALL RETURNS NEED A RETURN AUTHORIZATION NUMBER
A Return Authorization Number is an identifying number that allows us to track your return. All returns must have a Return Authorization Number. To get a Return Authorization Nember please email firstname.lastname@example.org with your request. Returns made without prior authorization will be refused. In this case, we will not pay for the item to be shipped back to you. Only after we receive the returned item, will we ship the replacement.
All sales are final unless there is a manufacturer’s defect or there was damage caused during shipment. You have 14 DAYS upon receipt of your order to file a claim with us regarding defects, damages, or items shipped in error. For domestic orders, please use FedEX, UPS or USPS with delivery confirmation, to ship items back to us. PLEASE KEEP ALL ORIGINAL PACKAGING. For international returns, please email email@example.com for return instructions.
ALL OTHER RETURNS
If unopened and in sellable condition, most other items can be returned within 14 days. You will be responsible for shipping charges for exchanges and returns. Returns will be accepted at the discretion of Contrast.
FOR ALL RETURNS
There will be a 10% restocking fee if the following are not included in the return:
1. Order Number
2. Full Name
4. Phone Number
5. E-mail Address
6. The reason why you are returning the item
7. Original packing Materials
8. THE RETURN AUTHORIZATION #
DOMESTIC RETURNS: PLEASE SEND BY US MAIL WITH DELIVERY CONFIRMATION.
Contrast has the final say in determining the above.
CUSTOMER SERVICE + ORDER INQUIRIES
PO Box 372031
Honolulu, Hawaii 96837
Contrastmagazine.com employs the latest version of SSL to keep our valued customers’ information safe. An SSL (Secure Sockets Layer) is a protocol that encrypts your information into code so other people cannot read your information while it is transmitted via the Internet. Internet Explorer, Safari, Firefox and Mozilla (among others) support SSL and many Websites use the protocol to obtain confidential user information, such as credit card numbers. This indicates that contrastmagazine.com’s shopping cart is securely guarded with the SSL and it is as safe as shopping at your local store with a credit card. All transactions are guaranteed by Paypal. Your information received through the SSL securely is collected to improve the overall shopping experience; it is treated seriously and with full respect. Contrast guarantees the information you enter will never be sold or lent to any non affiliated third party.